Do I have to pay for a replacement Medicare card?

Why this is suspicious

Official replacement Medicare cards can be ordered through your secure Medicare account or by calling 1-800-MEDICARE. Someone who threatens your benefits or demands money or personal information is not following Medicare's process.

Warning signs

• The contact was unexpected
• It claims your benefits will be canceled
• It asks for payment for a replacement card
• It requests your Medicare or Social Security number

What to do next

1. Do not reply, pay, or share your Medicare number
2. Call 1-800-MEDICARE using the number you dial yourself
3. Use your secure Medicare.gov account if you need a new card
4. Tell Medicare if you believe someone has used your number

If you already clicked or paid

For guidance on what to do after a possible scam, visit the FTC’s recovery guide. It covers different situations, including payments and personal information.