Scam LibraryMoney requests

What if a stranger says they sent me money by accident?

A stranger may claim they sent money accidentally and pressure you to return it through Zelle, Venmo, Cash App, or PayPal.

Example message
“I accidentally sent you $350 on the payment app. Please send it back right away. It was for my rent.”

Why this is suspicious

There is no reliable way to verify a stranger's story. Payment services have procedures for unexpected payments, so let the provider investigate instead of creating a separate transaction yourself.

Warning signs

  • You do not know the sender
  • They pressure you to return it immediately
  • They ask you to send a new payment
  • They want to move the conversation off the payment app

What to do next

  1. Do not spend or return the money yourself
  2. Contact the payment app through its official support channel
  3. Tell the sender to work with their payment provider
  4. Save the messages and report suspicious activity

If you already clicked or paid

For guidance on what to do after a possible scam, visit the FTC’s recovery guide. It covers different situations, including payments and personal information.

Official source: Venmo guidance on payments from strangers

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