Scam LibraryTexts and links

Is this bank account locked text real?

A text claiming your account is locked may be trying to rush you into a fake bank website or phone call.

Example message
“Fraud alert: Your account has been locked after an unusual purchase. Verify your identity immediately: [link]”

Why this is suspicious

A real bank may send fraud alerts, but an unexpected link can lead to a convincing copy of the bank's website. Caller ID and sender names can also be faked.

Warning signs

  • The message creates immediate fear about your savings
  • It directs you to a link or unfamiliar phone number
  • It asks for a password, PIN, or verification code
  • The web address is not the bank's normal domain

What to do next

  1. Do not use the link or phone number in the message
  2. Open your banking app directly or type the bank's website yourself
  3. Call the number printed on the back of your card
  4. Never share a one-time verification code with someone who contacted you

If you already clicked or paid

For guidance on what to do after a possible scam, visit the FTC’s recovery guide. It covers different situations, including payments and personal information.

Official source: FTC guidance on bank impersonation texts

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