Is this USPS package text a scam?
Unexpected delivery texts with a link to fix an address or pay a small fee are common phishing scams.
“USPS: Your package could not be delivered due to an incomplete address. Update it now to avoid return fees: [link]”
Why this is suspicious
USPS does not send an unexpected tracking text with a link unless you first requested tracking for a specific package. The small fee is often used to collect card details and personal information.
Warning signs
- You did not request USPS text tracking
- The message contains an unfamiliar link
- It asks for an address correction or a small payment
- It pressures you to act before the package is returned
What to do next
- Do not click the link or reply
- Open USPS.com yourself and enter the tracking number there
- Forward the message to 7726, then delete it
- If you entered card information, contact your card issuer promptly
If you already clicked or paid
For guidance on what to do after a possible scam, visit the FTC’s recovery guide. It covers different situations, including payments and personal information.
Official source: U.S. Postal Inspection Service guidance
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